Turning Resort Data Hubs into Real-time Operational Intelligence and Guest-centric Insight

Product Overview

Northstar software is unique in its modular design and fully integrated delivery concept – extending seamlessly throughout a property providing relevant and timely information to management, resort employees and guests through real-time data services using on-premise and online touch-points. Northstar allows your property or properties to stay in-sync with a centralized approach to data architecture providing a continuous 360-degree view of your operation.

The Northstar touch-points range from web-interface on desktops and kiosks to laptops and tablets to smart-phones and mobile channels to provide seamless access and connectivity to your resort where and when you need it. Browse through the rest of the Products section for a comprehensive look at our core business modules and the expanding list of interactive solutions to deliver a more engaging experience.

Highlights:

  • On-premise, Software as a Service technology lowers overall cost.
  • Browser-based user interface optimizes training and productivity.
  • Productivity dashboards provide staff with key information in real-time.
  • Frequent-user algorithms track member & guest activity preferences.
  • Built-in data mining, target marketing and email campaign capabilities.
  • Standard, open database for easy data extraction.
  • Customizable and system-wide security levels, including read-only.
  • StreamAlert – multi-channel, real-time operational business intelligence alerts
  • eCommerce channels for members including reservations, purchases and payments
  • QuickSearch – always present search box to access data you need quickly